ChatGPT is revolutionizing businesses

ChatGPT is Revolutionizing Businesses

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As a large language model developed by OpenAI, ChatGPT is revolutionizing businesses. With its ability to generate human-like responses and perform various tasks, ChatGPT has become a valuable tool for companies to improve their efficiency and streamline their operations.

 Transforming Business Productivity

One of the key ways ChatGPT is transforming business productivity is through its use in customer service. With ChatGPT, companies can provide round-the-clock customer support without the need for human intervention. ChatGPT can handle simple customer queries, provide product information, and even troubleshoot common issues, freeing up customer service agents to focus on more complex tasks. This can lead to improved customer satisfaction and retention rates, as customers receive quick and efficient responses to their queries.

Automating Tasks

Another way ChatGPT is transforming business productivity is through its use in automating repetitive tasks. ChatGPT can be trained to perform tasks such as data entry, scheduling, and report generation, which can save companies significant amounts of time and resources. By automating these tasks, businesses can free up employees to focus on more strategic tasks that require human expertise, such as decision-making and problem-solving.

 Analyzing Data

ChatGPT can also help businesses improve their decision-making processes. With its ability to analyze vast amounts of data and generate insights, ChatGPT can assist in making informed decisions based on historical trends and predictive analytics. This can help businesses identify new opportunities, optimize their operations, and improve their overall performance.

ChatGPT’s impact on business productivity can be seen across various industries. For example, in the healthcare industry, ChatGPT is being used to improve patient outcomes by providing personalized care recommendations based on patient data. In the finance industry, ChatGPT is being used to automate financial analysis and forecasting, improving accuracy and efficiency. In the retail industry, ChatGPT is being used to provide personalized recommendations to customers based on their browsing and purchase history.

What ChatGPT Can Do For Your Business

ChatGPT has transformed the way businesses operate and has had a significant impact on business productivity. With its ability to automate tasks, improve customer service, and assist in decision-making, ChatGPT is a valuable tool for businesses looking to improve their efficiency and streamline their operations. As ChatGPT continues to develop and evolve, it is likely that its impact on business productivity will only continue to grow.

If you would like to learn more about how this revolutionary tool can help your business, we are here to help! Contact us today for a free consultation. Our team of experts can help evaluate business-critical operations and apply innovative approaches and solutions to ensure technology is working in harmony with your business strategy.

SecureWon at its core is a national technology services company. What separates us from other technology service providers is our commitment to providing superior documentation and accurate reporting of your organization’s security posture. This attention to detail and quality of our services is what drives us. Contact us today for a free assessment of your technology infrastructure.

Catastrophic Cyberattacks Expected To Ramp Up

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Catastrophic cyberattacks are expected to ramp up in the next few years. “The most striking finding that we’ve found,” is that 93 percent of cyber leaders, and 86 percent of cyber business leaders, believe that the geopolitical instability makes a catastrophic cyber event likely in the next two years. This far exceeds anything that we’ve seen in previous surveys.” 

A particularly frustrating element to cyberattacks is the random havoc they can wreak on the populace: Jurgens referred to a recent attempted shutdown of Ukrainian military communications, which also disrupted some of Europe’s electric grid. Experts say that these latest international concerns are starting to renew interest in cybersecurity. These attacks will also affect individual companies and can cause a plethora of issues within an operating system, that sometimes are not repairable without a proper cybersecurity infrastructure in place. 

Is Your Company At Risk 

The main purpose of cybersecurity is to understand, manage, control, and mitigate the risk to your organization’s critical assets. 

To understand if your cybersecurity is adequate, you must have a vulnerability assessment performed to identify and evaluate potential weaknesses and threats in your information technology systems, networks and applications. This helps the company to proactively address security risks and improve their overall security posture, protecting sensitive data, intellectual property, and avoiding costly security breaches and downtime. SecureWon is the optimal choice for security and vulnerability assessments. 

With the ever-growing threat of cyberattacks, it is important to keep your business safe and protected. Assessing your IT security regularly is one major component of security. If you are looking for a technology company that can help you find the best solution for your business. SecureWon has many ways to help keep your business safe.  

SecureWon is at its core a national technology services company. What separates us from other technology service providers is our commitment to providing superior documentation and accurate reporting of your organization’s security posture. This attention to detail and quality of our services is what drives us. Contact us today for a free assessment of your technology infrastructure. 

How to Assess Your IT Security

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The main purpose of cybersecurity is to understand, manage, control, and mitigate the risk to your organization’s critical assets. Did you know that a cyber attack is attempted every 40 seconds, and ransomware attacks have been increasing at a rate of 400% each year? With these kinds of numbers, it’s important for you to take security seriously. Let’s talk about how you can assess your IT security.

How to assess your IT security

  1. Identify your information assets. Your first step to assessing your IT security is to make a comprehensive list of your informational assets. It is important to recognize that different roles and departments will have different perspectives on what the most important assets are, so you should get input from a variety of sources. Once you have gathered information, you must put it in order of importance.
  2. Identify threats and vulnerabilities. It’s tempting to consider threats as only hackers, but there are many ways to threaten business information security. While hackers are quite common, there are other forms of data breaches, including accidental human interference. Once you have identified the threats, you must look at the vulnerabilities. Vulnerabilities are weaknesses in the system that can lead to a breach of information security. An example of this is storing customers’ credit card data without encrypting it first.
  3. Analyze internal controls. Finally, once you have identified the threats and vulnerabilities, it is time to create controls to eliminate them. While some can be completely eliminated, You can create controls that can address ones that cannot.

With the ever-growing threat of cyberattacks, it is important to keep your business safe and protected. Assessing your IT security regularly is one major component of security. If you are looking for a technology company that can help you find the best solution for your business, Securewon has many ways to help keep your business safe.

SecureWon is at its core is a national technology services company. What separates us from other technology service providers is our commitment to providing superior documentation and accurate reporting of your organization’s security posture. This attention to detail and quality of our services is what drives us. Contact us today for a free assessment of your technology infrastructure.

What is a Virtual CISO?

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Handling cybersecurity can be overwhelming. Many business teams do not feel well-equipped to handle the challenge. Especially with the range of new regulations, it can be much easier to hire a virtual CISO than to try to handle it yourself.

What is a virtual CISO?

A virtual chief information security officer, or virtual CISO, is a person or organization that helps other organizations protect their data, people, and infrastructure. A virtual CISO is a security expert who builds a cybersecurity program for their clients. Not every business needs a CISO, but if your security plan is to wait for problems, that can be the end of your company.’’

The main benefit of a virtual CISO is that it helps protect your organization. Most organizations have personnel or contractors that handle technical security, but you still need the same thing for cybersecurity.

You may even need to hire a virtual CISO to take over when an organization’s CISO leaves. In cases like this, the organization needs a qualified person to manage security, but they have not found a replacement yet. The virtual CISO can take over, whether the existing CISO left for a temporary or permanent time length. As a bonus, the virtual CISO can improve their company and give an outside perspective on your security protocol.

As the internet matures, cybersecurity becomes a necessity for any business that operates online, from sending emails to having a full check-out system. While many businesses choose to wait until there is a problem before investing in a CISO, it’s better to be proactive. Securewon can help your company stay within government security regulations as well as protect your employees and customers from security attacks.

What is a PCI Compliance Audit?

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The business industry has regulations and policies for almost everything. So it should come as no surprise that credit card payments are also regulated. The PCI SSC, or the Payment Card Industry Security Standards Council, has developed a standard for businesses to demonstrate data security adequacy. Whether you do five thousand or seven million transactions per year, you could be subject to a PCI compliance audit.

What is a PCI compliance audit?

A PCI compliance audit is a routine audit required of merchants who process credit card transactions. This audit is to make sure they are in compliance with the Payment Card Industry Data Security Standard, or the PCI DSS. The PCI DSS has been set up by various credit card companies to ensure a safety standard across all industries. Many merchants are required to go through regular PCI compliance audits. However, an alleged violation can also trigger an audit.

If you have to undergo a PCI audit, a Qualified Security Assessor (QSA) or your own Internal Security Assessor will determine the effectiveness of your organization’s security controls. There are over 200 criteria that your payment network must meet. For your organization to demonstrate PCI compliance, it must do one of two things. Your organization must have an on-site audit by a QSA or Internal Security Assessor, or it must fill out a PCI DSS self-assessment questionnaire, which may or may not lead to an internal audit.

Knowing which scenario applies to you mostly depends on how many credit card transactions you process yearly. Basically, the more transactions processed yearly, the more likely you will need an annual audit and record of compliance (ROC) to meet the requirements of the security framework. There are four levels of merchants, and deciding which level your organization belongs to depends on how many credit card you accept and how many transactions are processed in a year. For example, level I merchants process 1-6 million transactions yearly, and level I service providers process 300,000 per year.

PCI compliance is important to the health and longevity of your company, but it can be understandable if you’re overwhelmed by the process. If you are confused and overwhelmed by the process of filling out a self-evaluation, you can contact SecureWon, and we can help you navigate this process and assist you in maintaining compliance with the PCI DSS.

What is a cybersecurity operations center and how does it work?

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A Cybersecurity Operations Center (SOC) is a centralized headquarters that interacts with every facet of your business’s security. A Cybersecurity Operations Center integrates three main functions:

  1. Monitoring
  2. Detecting
  3. Reporting

The various tools that are in use protecting your business, employees, and customers are monitored in one product’s central location. During the monitoring of your assets, threats are detected. This may be a computer virus, traffic leaving your network going to a known bad destination such as an enemy foreign government, or a power failure. The SOC detects these threats or risks, and then facilitates reporting. Reporting can mean anything from alerting you to a breakdown in security procedures, or any other kind of event that represents a business disruption.

A Security Operations Center enhances the cybersecurity management of your organization. SOCs are manned by a team of intelligence analysts. This analyst utilizes data collected by the SOC and integrates it with current trends in cybercrime and security to keep your business ready for any threat.

The Security Operations Center combines the technologies used in cybersecurity combining human ability with technology can eliminate false positives, which can be expensive and uncomfortable for your business.

Why is a cybersecurity operations center needed?

Every business in every industry can benefit from a Cybersecurity Operations Center if it has a physical location(s), employees, customers, or a computer network connected to the internet. The SOC satisfies the need for real-time data, rather than just receiving a report at the end of the day, week, or month.

Many businesses have cybersecurity-based products, i.e., anti-virus software, but the software and logs are only reviewed only after an incident has occurred. With an SOC, these products are always monitored, which allows you to have a true view of your security posture off your business.

Every business needs a Cybersecurity Operations Center, but the specific needs are unique for each enterprise.

24/7/365 Threat Detection and Response

Cyberattacks do not only occur during an organization’s core business hours. This is true for several different reasons. A cybercrime group may operate from a different time zone where business hours do not overlap. Cybercriminals perform attacks during evenings and weekends mainly because that want to give their exploits time to penetrate the victim’s infrastructure. Cybercriminals take advantage of times where an organization’s cybersecurity posture is weakened.

Having a 24/7/365 SOC diminishes this attack vector.

It is paramount to have an Anti-Virus (AV) product, and a Security Information and Event Monitoring (SIEM) product that is being monitored in real time to effectively protect the security perimeter of your organization.

Why Choose Azure Virtual Desktop (AVD) for Desktop as a Service (DaaS)?

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As a DaaS offering, Azure Virtual Desktop (AVD) is very cost-effective when compared to scaling up a traditional virtual desktop environment (VDI) in your own data center. With the onslaught of the pandemic, companies were trying to find ways to extend their remote work infrastructure while keeping their operating expenses low.

One of the most compelling arguments for deploying AVD during this time is that it lets organizations control apps and data while allowing their employees to access those resources from their own devices. is something that a traditional VDI/RDS environment can also provide. However, the cost advantage of AVD, when combined with security and control, creates a winning combination.

This changes the financial approach from a traditional CAPEX expense, to an operational one.

If IT decision-makers consider the end-user benefit, another reason to choose AVD is the superior experience of Windows 10 and Office 365 that it can provide. The greater the end user experience is, this leads to increased productivity. There is nothing worse then trying to provide a productive work environment that is riddled with poor performance due to antiquation.

What Is the Azure Advantage?

With AVD, the infrastructure and management components of a traditional on-premises virtual desktop infrastructure (VDI) disappear into the Microsoft cloud. Features such as brokering, load-balancing, compute, storage, and diagnostics are no longer your responsibility, which will let your IT resources focus on other areas of your business.

Windows 10 Multisession

Unlike the other traditional Remote Desktop Infrastructure’s (RDI), Azure Virtual Desktop allows multiple sessions on a Windows 10 Virtual Machine (VM). This means that an organization can have multiple users access the same virtual machine while reducing the cost of maintaining multiple VM licenses. These sessions are also isolated from each other, which gives higher security and privacy.

Access AVD from Any Operating System

Another reason why AVD is a win for any organization is through the flexibility that Microsoft offers for AVD across diverse operating systems. A user can access AVD in Windows, macOS, iOS, or Android. The client OS flexibility of this sort goes a long way to BYOD scenarios that companies may want to use while they extend their remote work footprint.

Profile Management

Microsoft acquired a company called FSLogix to capture its profile container technology. The company has integrated this into its Azure and Microsoft 365 ecosystems. An AVD user profile will follow a user even if they do not use the same virtual machine session every time they access AVD virtual machines.

The benefits of a virtual CISO

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Ever wonder what the benefits of a virtual CISO are?

As you may know, a “Chief Information Security Officer” is charged with leadership and strategy for cybersecurity in an organization. Every organization that has employee information and any kind of sensitive data should have a robust cybersecurity program.

A Virtual Chief Information Security Officer is where the organization contracts with an outside party, rather than hiring an individual to fill this role. It can also be referred to as an Outsourced CISO, Fractional CISO, Virtual ISO (Virtual Information Security Officer), among other terms.

So why do some organizations choose the virtual route?

There are many benefits to a Virtual CISO, and we have compiled a list of the most compelling reasons.

  1. Independent – Independence for the CISO position from IT Operations is essential to any organization with limited staff, this can be a challenge. A Virtual CISO can be a great way to solve this. Not only is the vCISO independent from IT, but office politics as well.
  2. Expertise – Hiring and keeping experienced CISOs is tough, so a Virtual Chief Information Security Officer can be a way to improve the organizations cybersecurity posture without adding another FTE. More importantly, if you go with a company that has several vCISO clients, the group knowledge of their client base can be invaluable. vCISO’s and vCIO’s with big 4 consulting experience tend to have the breadth and depth of experience that can be extremity beneficial.
  3. Continuity – Having an in-house CISO can be great, until someone else hires them. A Virtual CISO can offer any organization continuity in this role. Even if people move, there’s the benefit of having the continued relationship with the company and the rest of the team, along with the continued processes and approach.
  4. Specialization – If you work with a firm that specializes in Virtual CISO services, this is a huge benefit. Having a vCISO that is focused on doing a few things really well that are aligned with the organizations business vertical can have a positive impact on overall strategy and effectiveness of the role in your organization.
  5. Cost effective – Although many organizations just can’t justify the $175K+ salary of an experienced full-time Chief Information Security Officer, they are finding that a Virtual CISO can have many of the benefits of an FTE at a lower cost. This is often since most smaller organizations don’t need 2000 hours per year for the position. Another factor is that larger organizations are utilizing vCISO services to selectively fill only the highly specialized portion of the role, also saving money.

The Benefits of Consistent Reporting for the vCISO

The independent vCISO team will be working closely with all involved parties in establishing an effective and ongoing cyber and information security program. This will require monthly meetings to review, plan and execute cyber-related activities as well as quarterly or semi-annual executive meetings to update the executive team regarding the latest development in the field and what steps could be taken to address such concerns. This approach will lead to the implementation of the core components of an effective cyber and information security enterprise risk management program as practiced by larger firms, but one that has been adjusted to fit the needs of a middle-market organization.