How equipped is your internal IT team to effectively handle your business’s expansion? Small and medium-sized businesses (SMBs) in Boston are facing greater demands on their IT infrastructure than ever before.
As technology evolves and cybersecurity threats grow, many internal IT teams find themselves stretched thin, struggling to keep up with the increasing complexity of modern business needs.
That’s where co-managed IT services come in – offering a smart, scalable solution to ensure businesses can continue to grow without sacrificing the quality of their IT support. Let’s explore exactly how co-managed IT can help you.
What is Co-Managed IT, and Why Is It Important for Boston Businesses?
Co-managed IT is a hybrid approach where an external IT partner works alongside an in-house IT team to enhance their capabilities. This model allows businesses to leverage external expertise while maintaining control over their internal systems.
A report by McKinsey & Company found that SMBs represented 44% of employment in the US economy. Additionally, this report also found that 37% of surveyed SMBs state inflation is their biggest challenge, ultimately leading to tighter budgets to channel into their growth prospects.
Particularly for Boston businesses, co-managed IT is quickly becoming a crucial service that empowers growth and innovation. It enables businesses to scale smarter, with the right expertise and resources in place to keep operations running smoothly.
Is Your Internal IT Team Overloaded? Here’s How Co-Managed IT Can Help
With Boston’s SMBs continuing to grow, they will see an increase in the complexities of their IT needs. Those continuing to rely on internal IT teams will often find themselves stretched too thin, especially as the demands of modern businesses escalate.
With the pressure to manage an increasing number of systems, handle cyber threats, and find business solutions that support digital transformation, many internal IT departments are struggling to keep up.
However, co-managed IT services are answering these challenges by providing additional support to fill in the gaps where internal resources are falling short. Here’s how:
- Limited Resources and Capacity: As businesses experience expansion, they increase the pressure on internal IT teams who may not have the capacity to keep up with increasing workloads. However, with co-managed IT, routine maintenance, network management, and helpdesk support are all optimized, meaning your IT staff can spend more time focusing on strategic initiatives instead.
- High Demand for Specialized Skills: It’s common for in-house IT teams to excel in the day-to-day support but lack the specialized skills needed for complex projects like cloud migrations, network optimization, or advanced cybersecurity. With co-managed IT services, you gain experts with the right skills at the right time – ensuring that your business doesn’t miss out on critical opportunities.
- Cybersecurity Concerns: Internal IT teams often struggle to stay ahead of sophisticated cyber threats – particularly at the rapid rate they are evolving. SMBs are prime targets for cybercriminals, yet many internal teams lack the resources to implement advanced cybersecurity measures, perform real-time monitoring, or respond to potential breaches quickly. Co-managed IT support provides proactive cybersecurity to safeguard your business.
- Scalability Challenges: A lack of flexibility to quickly scale resources or adapt to new demands leaves your internal teams playing catch-up. When thinking about your evolving IT needs, co-managed IT ensures your infrastructure can scale seamlessly without the need for constant hiring or training.
- Time Constraints and Burnout: In-house IT teams often juggle multiple tasks with limited time, from handling helpdesk tickets to managing projects. This results in critical tasks getting delayed or neglected, impacting productivity. Co-managed IT services lighten the load, freeing up your internal team to focus on high-priority objectives and reducing employee burnout.
- Support During Peak Times: During times of business growth, product launches, or system upgrades, internal IT teams can become overburdened. However, co-managed IT acts as an extension of your team, offering extra support during high-demand periods without the need to hire additional staff.
SecureWon’s Co-Managed IT Partnership Services: Your Ally for Growth
At SecureWon, we specialize in providing co-managed IT services that cater to the specific challenges and needs of Boston SMBs. Our co-managed IT partnership model enables your internal IT team to focus on what they do best, while we provide additional expertise and resources where needed.
With SecureWon by your side, you gain a trusted IT partner that understands the complexities of modern business operations. We offer comprehensive cloud management, network security, and advanced troubleshooting to keep your internal IT teams supported as you experience sustained growth.
Our services are designed to be flexible, scalable, and bespoke to the needs of your company – whether you’re an SMB in the early stages of growth or an established business looking to optimize your IT infrastructure.
Book Your Free Consultation Today
Co-managed IT services offer a smart solution for Boston SMBs looking to scale while ensuring their IT infrastructure can support growth. By complementing your internal team with additional expertise, scalability, and robust cybersecurity measures, co-managed IT helps businesses run more efficiently and securely.
If you’re ready to take your business to the next level with co-managed IT, book your free consultation with us today and discover how SecureWon can help you scale smarter.
